Target Group has rolled out Protecht’s ERM solution to centralise risk management activities for all of its 800 colleagues.

The FCA-regulated business and provider of business process servicing and operational transformation is deploying the software to digitise and streamline all components of risk, as well as to help underpin a positive risk culture.

“Protecht ERM was the only automated solution on the market that enabled our whole organisation to swiftly move away from manual processing and put risk at the centre of every part of the business, including the management of third-party data,” said Peter O’Connor, CEO of Target Group. “Guided by the Protecht team, highly knowledgeable risk professionals that understood the nuances of our business, the implementation process of Protecht ERM was seamless. Our colleagues were quickly onboarded and fully engaged, taking ownership of their own risk as well as flagging potential risk to our clients, to help them stay on top of evolving regulations and compliance. Agility is key and with the modernisation of our risk processes, thanks to Protecht, we are now able to proactively manage and monitor risk and are in good stead to respond to any changes or future challenges ahead.”

Gary Lynam, managing director, EMEA at Protecht added: “Target Group, as an FCA-regulated business with an esteemed reputation for providing digital transformation services, was unsurprisingly acutely attuned to the strategic importance of upscaling to a holistic and effective risk management framework that engages everyone in the organisation.”

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