The British Insurance Brokers’ Association has launched a new member facility with customer lifecycle intelligence platform, FullCircl, that provides insurance brokers with information and insights on businesses in the UK and Ireland.
Mike Hallam, BIBA’s head of technical services, said: “We’re delighted to launch this exciting new facility that promises to help our members tackle some of their biggest challenges. The SmartBroker platform is the culmination of close collaboration between BIBA and FullCircl, we believe it will deliver meaningful opportunities to drive growth across our member base.”
Ashleigh Gwilliam, insurance success director at FullCircl added: “As an ex-broker I am truly delighted to bring SmartBroker to BIBA members. Insights surfaced by processing vast amounts of information on UK companies, and delivered through a simple web application, creates a powerful tool for brokers to have at their disposal. SmartBroker provides access to the most comprehensive and up-to-date information throughout the life of a customer; something we call customer lifecycle intelligence. Smart-Broker improves business performance, enables faster and more accurate decision making, and differentiated client experiences, delivering the same ROI no matter the size of the business.”
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