AdvanceCare to roll out Sprout.ai

Healthcare insurer, AdvanceCare, is to roll out claims automation tools from Sprout.ai.

Sprout.ai’s technology promises to deliver instant decisions on claims, enabling a frictionless claims experience.

Commenting on the partnership, Sprout.ai CEO Roi Amir said: “We are delighted to be partnering with AdvanceCare, one of the largest health insurance platforms in Portugal. Using AI in the indexing process will allow the AdvanceCare team to manage claims quicker and more efficiently, improving the customer experience. It’s a win-win for everyone and we are happy to be part of this positive change.”

Sergio Melro, COO of AdvanceCare added: "AdvanceCare is continuously looking for innovative ways to improve the insurance claims experience. We selected Sprout.ai as our partner, as they have demonstrated that their technology and approach can take us one step forward in our digitalisation and efficiency journey."

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