Bosch eCall service available via fleet app

Bosch Service Solutions, app developer Sfara, and digital solutions provider eDriving have together developed a new driver risk management tool for fleet operators.

In the event of an accident, an emergency call system is able to provide assistance by contacting an emergency call point either automatically or at the push of a button.

Until now, the emergency call service was primarily available for vehicles with the corresponding technology. With the integration of Sfara’s patented collision detection solution, the eCall service is now also available via smartphone, making it available to drivers of older vehicles without embedded technology.

“Every second counts in an accident. Our experienced service associates provide rapid assistance in the event of accidents or personal emergencies – in more than 50 countries and in more than 20 languages," said Stefan Gross, head of mobility services at Bosch Service Solutions.

Ed Dubens, CEO and founder of eDriving, added: “The integration of Bosch’s eCall alarm and service functions benefits all companies worldwide that use the app now or plan using it in the future for their fleet drivers. The Mentor app not only helps them to prevent accidents in the first instance, but also requests the rescue services in the event of an accident."

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