This insurer of choice is bucking the market trend and “insourcing” claims expertise to enable it to continue to provide the highest possible levels of service and technical excellence. It now seeks a technical expert in the field of complex property and BI claims who can also act as a Brand Ambassador in the field when working with customers and liaising with experts.

In this rare and exciting opportunity, you’ll be based from home and will be responsible for proactively handling a portfolio of complex, high value Material Damage, Business Interruption and HNW property claims from first advice to settlement. With reserves ranging from £100K to £2m+ it is essential that you’ll be able to demonstrate practical experience of handling high value claims from within a Company or Loss Adjusting environment. Consideration will also be given to applications from broker based individuals who operate in a true claims executive/advocate type role.

With claim instructions being passed to you from within the branch network, your focus will be upon supporting the customer throughout the whole process helping them in the mitigation of loss, substantiation of the claim, and generally providing onsite counsel when required. Additionally, you’ll work closely with Loss Adjusters and Surveyors with a focus on minimising procrastination, cost control and ensuring client satisfaction.

With this role being home-based and requiring a large amount of time “in the field”, you’ll need to be self-motivated with the ability to prioritise effectively. You’ll be most polished in appearance and will possess the communication skills, intellect and confidence to influence and gain credibility with insureds, brokers and senior internal stakeholders. Ideally, you’ll also have professional qualifications achieved from either the CII or CILA.

With the majority of claims emanating from with the South West London and Thames Valley regions, it is anticipated that the successful individual will be domiciled in the Surrey or Berkshire areas, or at least, find these locations easily accessible from a home base.

In return, there is very attractive salary in place together with a comprehensive suite of employee benefits that includes pension with 10% employer contribution, 25 days holiday and sports club membership among much more.

Aston Charles - a personalised service from industry experts

General Insurance and Financial Services Recruitment
Posted: 11/07/2019
Job type
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