Tysers has rolled out the Tconnect platform across the business, reducing the average time to process client queries by 60%.
Tconnect uses a common Tysers data set that integrates with e-trading platforms such as PPL Next Gen and Whitespace and through a digital gateway, the platform is compatible with Blueprint 2 and the market’s Core Data Record.
“As a forward-thinking broker, we wanted to improve our working practices and provide a digital link between our front-and back-office teams. Tconnect has achieved this and resulted in much more accurate and efficient processing,” said Steve Jolley, CIO Tysers. “In addition, the platform provides a stream of data that links our clients and markets providing risk transfer services for a digital insurance market alongside a superior client service.”
Mike Emmett, CEO AUB Group, added: “Tconnect is a major step forward and a key milestone in our digital transformation programme which is improving operational efficiencies, accelerating business growth and further strengthening our client offering. As an end-to-end broking platform across all of Tysers divisions, Tconnect enables teams to work in one way, with more oversight, compliance and openness to both clients and markets, powering a digital route to market for clients.”
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