Brokers using AEGIS London’s online quote-and-bind platform, OPAL, now have access to OPAL Claims for all product lines, including its Wind Deductible Buy Back product.
OPAL Claims allows brokers, coverholders and MGAs to submit FNOL notifications directly to TPAs and offers a recently developed status tracker to provide progress visibility.
Kerry Williams, AEGIS London’s incoming head of claims, said: “OPAL Claims is one of the first of its kind and we’ve not certainly seen anything like it in the London market. It is operational and we have already dealt with the first claims coming through it.
"By being able to provide all the key information on a claim at the start of the process, brokers can eliminate the need for back-and-forth emails and ensure the claim is progressed as quickly and efficiently as possible.”
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