Regulation and workload leading causes of stress for insurance professionals

The Chartered Insurance Institute is offering insurance professionals help to address stress, after 65% identified heavy workloads as the greatest cause of work-related pressure.

A social media poll of CII members, conducted in March, revealed the second biggest cause of work-related stress for insurance professionals was limited development opportunities in recent times. Roughly one in 10 of the 2,119 insurance professionals who responded to the survey felt regulation was their biggest worry at work and 8% said consumer demands were the greatest cause of stress.

Mark Hutchinson, membership director of the CII, said: “The pressures of the pandemic, competition from contemporaries, job targets and the need to meet various demands at work has amplified stress among insurance professionals in recent years.

“Insurance is essential to everyone who wants to live their lives with protection against whatever the world throws at them. As a result, working in insurance is incredibly rewarding but can also be stressful.

“Balancing everyday life together with the requirements of work and home can create pressures for all of us, which is why the Chartered Insurance Institute partnered with Health Assured, the UK and Ireland's largest award-winning employee assistance programme provider, to bring our members a comprehensive and trusted well-being service.”

Throughout April, which is National Stress Awareness Month, the CII is encouraging members to access the My Healthy Advantage smartphone app. And to assist those feeling trapped in their current roles due to limited development opportunities, the Institute this month launched FutureMe, a career development platform for insurance and financial planning professionals.

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