Sedgwick announces platform rebrand

Sedgwick has rebranded its intake and incident management technology following a number of smart enhancements.

Designed to intelligently address a range of high-volume incidents or claim events, Smartly now combines real-time system interactions, optical image analysis and robotic process automation. Connected APIs allow the system to instantly obtain and share information between numerous sources, to enable adjusters to focus on more complex aspects of the claims process and provide a greater personal touch.

“Today, this technology is no longer simply a universal intake system, but does so much more – from an intelligent auto processing engine, to real-time client API integrations and beyond, it truly has been designed to help clients and their employees or customers smartly navigate the intake and adjudication process,” said Jason Landrum, global chief information officer.

    Share Story:

Recent Stories

Cyber physical risks
Property damage as a consequence of cyber attack is often excluded from standard property policies, but as the industrial internet of things expands, so too do the risks. This podcast examines the evolving threat landscape. Published October 2021

Financial institutions were early adopters of cyber security and insurance. Are they still on top of the game?
Managing huge amounts of sensitive data online makes financial institutions a prime target for hackers. As such, the sector was an early cohort for insurers in creating cyber cover. Since then, the market has evolved almost beyond recognition. It continues to challenge itself to this day, complying with rigorous regulatory demands and implementing avant-garde enhancements to keep abreast of the ever-changing risks. Published June 2021