Sedgwick has rebranded its intake and incident management technology following a number of smart enhancements.
Designed to intelligently address a range of high-volume incidents or claim events, Smartly now combines real-time system interactions, optical image analysis and robotic process automation. Connected APIs allow the system to instantly obtain and share information between numerous sources, to enable adjusters to focus on more complex aspects of the claims process and provide a greater personal touch.
“Today, this technology is no longer simply a universal intake system, but does so much more – from an intelligent auto processing engine, to real-time client API integrations and beyond, it truly has been designed to help clients and their employees or customers smartly navigate the intake and adjudication process,” said Jason Landrum, global chief information officer.
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