Rich deploys AI and ML to transform supply chain

Tata Consultancy Services has been selected by Rich Products to drive its end-to-end supply chain transformation. TCS will help the manufacturer deploy a cloud-based planning platform to unify a variety of demand and supply data using AI and ML-based data analysis.

Rich’s supply chain supports the manufacturing of food products, and like many other food companies, has undergone significant change in the last decade, including major shifts in products, consumption behaviour, delivery channels and the consumer demands. The pandemic has also served to accelerate the need for agile and intelligent supply chains.

“Data are like food ingredients. Unless you are using the proper tools, you may never get the optimal outcome,” said Yexi Liu, chief information officer, Rich Products. “With TCS, Rich’s end-to-end supply chain transformation is focused on harnessing the power of data by adopting agile technologies that will help us optimise operations, meet customer demand, and achieve continued success.”

"Companies leveraging scalable, resilient, and autonomous supply chain technologies stand to gain a competitive advantage during the pandemic and beyond," said Dave Jordan, global head, consulting and services integration, TCS. "With our deep domain knowledge, consulting-led offerings and expertise in AI and ML, we will help Rich’s reimagine its supply chain to drive optimal investment decisions, while enabling faster product innovation and exceptional customer service."

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