Accident aftercare and on-going mobility specialist, Amber Assist, has teamed up with VisionTrack to enhance its service offering to car and van fleets. Under the partnership the company will now be able to provide industry-leading vehicle CCTV and video telematics systems as part of its comprehensive accident management solution.

VisionTrack’s IoT platform will be integrated with Amber Assist’s internal systems, so the company’s response team will have access to video footage and supporting data to assist with its First Notification of Loss (FNOL) managed service. Real-time FNOL alerts will be received at Amber Assist’s UK response centre, so an agent will be able to take action within seconds of a road collision occurring and immediately view what has happened. Additionally, driver behaviour data can also be used to better manage fleet risk.

“Our partnership with VisionTrack will enable us to provide added value to our fleet customers as part of our one-stop-shop accident management solution,” explains Ian Ambrose, Director at Amber Assist. “The connected vehicle cameras will provide our response centre with real-time visibility over all collisions and driving events to help them achieve clear insurance savings, avoid operational downtime and improve road safety.”

Richard Lane, commercial director of VisionTrack commented: “Our connected vehicle cameras, underpinned by an award-winning IoT platform, offer a proven way of protecting vehicles, staff, profitability and reputation. As a result, we are working with an increasing number of industry specialists, such as Amber Assist, to develop fleet solutions that deliver measurable results and ROI. We look forward to working closely with Amber Assist moving forward to take advantage of their accident management expertise.”

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