Business standards company, BSI has just released a publicly available specification, PAS 11007:2019 Stakeholder engagement – specification, to help ensure interested parties are engaged throughout the lifecycle of the infrastructure project.

This PAS addresses a recognised need to encourage better engagement and greater consistency in communications with infrastructure project stakeholders to enhance the overall effectiveness of their involvement, and the project.

PAS 11007 was developed to provide a framework that specifies the requirements for establishing processes at both organisational and project level while effectively engaging with the project stakeholders once infrastructure projects are underway.

The aim is to ensure stakeholders do not feel inconvenienced or affected unnecessarily by the project but instead feel a part of the contribution and are clear about the overall end benefits.

Head of built environment at BSI, Ant Burd said: “Often on infrastructure projects the stake-holders can feel they are being inconvenienced due to a lack of engagement, understanding of their comments and the timing of their involvement. This document provides a framework to ensure communication with stakeholders is accurate and honest and that their concerns are understood, addressed and mitigated if necessary. It opens a way forward for much better engagement with all those involved in such important projects.”

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