Travellers repatriated as Madrid bears brunt of Storm Filomena

Storm Filomena has brought considerable disruption across Spain, causing havoc for travellers across Spain, Morocco and the UK, as well as knock-on effects to travellers in other countries due flying to Spain.

Madrid is particularly badly affected, with heavy snow and wintry conditions leading to a suspension of all operations at Madrid Barajas airport, with dozens of flights either cancelled or diverted.

Transport solutions firm, CMAC Group, has been rescuing stranded passengers, working
day and night to repatriate more than 3,000 individuals.

CEO Steve Turner said: “Our dedicated teams across Europe are working around the clock to support the thousands of passengers who have seen their travel plans affected by Storm Filomena.

“Media in Spain are describing the snowfall as the heaviest in 40 years and it is causing considerable disruption to road and air travel.

“Through our partnership with Ryanair, we are working to provide emergency transport and accommodation to affected passengers. Some of the passengers are British citizens who have been abroad on business, and we are working to support them until the airport reopens and they can fly back to the UK.

“It has been a challenge to get passengers out of the airport to take them to the hotels as a number of roads were closed. Thankfully, our team has proven processes in places for disruption on this scale and were fully prepared to spring into action as the snow began to fall.

“We will continue to work tirelessly to ensure each and every passenger affected receives the highest levels of customer service until we are able to help them reach their final destinations.”

With a nationwide network of more than 4,000 approved suppliers, Lancashire-based CMAC Group is an award-winning provider of planned and emergency ground transport and accommodation solutions.

Image courtesy Ryanair

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