Insurers extend COVID-19 customer pledges

Pledges made by members of the Association of British Insurers to support customers during the COVID-19 crisis have been extended to 31st October 2020.

It remains the case that office-based workers who are working from home or employees who are driving to their workplace as a result of the pandemic do not need to contact their insurer to update or extend their cover arrangements.

Head of general insurance policy at the ABI, Mark Shepherd, said: "Insurers are committed to helping customers throughout these challenging times. If you are an office-based worker who is working from home or an employee driving to your workplace because of the pandemic you are covered. The insurance industry plays a vital role as a final safety net for customers and the extension of these customer pledges demonstrates the industry’s commitment to supporting those impacted by the crisis.”

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