Guidewire’s claims management system, Guidewire ClaimCenter, has passed market acceptance testing for the London Market Electronic Claims File Write-Back (ECF).
The new Write-Back functionality is designed to provide London Market businesses with greater flexibility when managing and handling claims. It removes duplication and inefficiencies by offering enriched claims data, transparency and management information while giving near real-time claim notifications.
“Beazley has worked closely with Guidewire to add ECF Write-Back to the Guidewire London Market claims functionality,” commented Steve Flood, group claims operations manager, Beazley. “The two-way interaction with the IMR and ECF from within the Guidewire platform is a great improvement on the pre-Write-Back world and will allow insurers to standardise their claims management globally on the ClaimCenter platform, and deliver tangible benefits.”
“ECF Write-Back represents a significant advance for claims processing and resolution in the London Market,” said Craig Beattie, senior analyst, Celent. “It offers immediate benefits to insurance carriers which, in turn, can afford enhanced customer service. Guidewire’s accreditation illustrates its continuing commitment and focus on serving the London Market insurance community, something usually reserved only for local, smaller software providers. It is good to see strong, international software vendors investing in the London Market standards.”
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