More than one in four incidents reported to Willis’s crisis support team last year involved threats to individuals or client assets.

Following closely behind, accounting for a fifth of incidents, were emergency political repatriations of employees or family members, and kidnaps for ransom.

Commenting on the findings of its latest Crisis Management Annual Review, Willis’s global head of crisis management, Jo Holliday, said: “We continue to see clients impacted by a wide range of incident types across a broad geographical footprint, impacting both their people and physical assets. Looking ahead, political instability and the consequences of it are likely to continue and those clients that accurately assess, manage and then act on it are likely to navigate the volatile risk environment more effectively.

"Combining relevant insight and research, risk identification and quantification analytics as well as proactive crisis management is crucial for companies looking to ensure stability and resilience and are key to navigating these challenging times effectively."


See the next issue of CIR Magazine for more on this report.

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