Aon has announced the appointment of Mona Barnes (pictured) as global chief claims officer, effective immediately. In her new role, Barnes will report into Joe Peiser, chief executive officer of the firm’s Commercial Risk division.

Barnes joined Aon last year to oversee the teams of claims professionals in the Global Broking Centre and UK Claims functions. Prior to joining the firm, she led Swiss Re Group’s Global Key Case and Large Loss Management team and served as vice-president of Chubb Overseas Claims Management. She is an active participant in industry forums, including the RAND Institute for Civil Justice, of which she has been an advisory board member.

Joe Peiser, CEO, Commercial Risk, said: “Since joining Aon, Mona has demonstrated exceptional leadership and brought invaluable expertise across a wide range of risk classes and complex claims. Her innovative approach and commitment to excellence make her a perfect fit for this role.

“Mona’s appointment underscores Aon’s dedication to delivering best-in-class claims outcomes and services for our clients – one of our key differentiators. We are confident her stewardship will further enhance our relationships with clients, colleagues, insurers and partners across all aspects of claims.”

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