GC Tech, the subsidiary of legal advisor, HF, has partnered with the University of Salford to create an AI-based product designed to streamline insurance claims handling.

Funded by Innovate UK, the aim of the new product, Expert Legal Intelligence, is to use advanced AI, including natural language processing and machine learning, to automate claims assessments, improve decision accuracy and detect fraudulent activities more quickly and effectively.

David Scott, managing director of GC Tech said, “The development of ELI is a direct response to the needs of the insurance industry. Our focus is on using tech innovation to bring a step change in reducing operational costs, streamlining claims processing, identifying fraud and ultimately ensuring fairer outcomes for insurers and, crucially, their policyholders”.

Experts in NLP and AI ethics, Dr Taha Mansouri and Dr Ali Alameer will lead the project from the University of Salford.

Dr Mansouri said: “At the University of Salford, we're committed to developing AI solutions that are not only effective but also ethical and unbiased. Our partnership with GC Tech allows us to contribute our expertise in machine learning and ensure the technology adheres to legal and regulatory frameworks.”

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