CII explores impact of hybrid working on young insurance professionals

Participants of the CII’s New Generation programme have compiled a report on the impact of the post-Covid hybrid working model on training and development, as well as on work-life balance.

The 'new normal’ represents a significant shift in the amount of time spent working in traditional office spaces. Pre-pandemic, 90% of survey respondents attended the office 4 times a week or more. Now, 86% are now attending the office 3 times a week or less. Less than 5% now attend the office 5 days a week.

The survey asked respondents to rate the impact of hybrid working on different areas of their working life, using a scale ranging from ‘very negative’ to ‘very positive’.

Over 33% of respondents felt that hybrid working has either a ‘positive’ or ‘very positive’ impact on their access to line managers, due to the convenience of online meetings. Hybrid working is also shown to be overwhelmingly beneficial to the work-life balance, with nearly 80% of respondents identifying a positive impact and just 14% identifying a negative.

Negative impacts were particularly felt by those working in underwriting and broking, where over 41% of respondents found that access to mentors is negatively impacted, and nearly 60% of junior underwriters and brokers reported that hybrid working has a negative impact on their ‘on the job’ learning.

The negative impacts of hybrid working on social interaction and networking were widely reported amongst younger professionals.

The group of newcomers to the profession were keen to see improvements in learning and development in the hybrid working model through formalised training or development days, coordinated office attendance and mentoring schemes.

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