The Change Mindset: The Psychology of Leading and Thriving in an Uncertain World
Andy Craggs, Kogan Page, 2022

Much has changed in the two decades that I have been covering business resilience issues. One of the more constant themes for the resilience profession throughout this time, however, has been its ambition to learn from crises.

In The Change Mindset: The Psychology of Leading and Thriving in an Uncertain World, resilience professionals will find a fresh way of approaching the lessons learned from the Covid-19 pandemic.

But this is not a book about pandemic planning. Instead, it is about navigating change – a great amount of which has been thrust upon organisations since the start of the global health crisis three and a half years ago.

In this his first book, author Andy Craggs set out to discover if there was something new we could learn from navigating change, and to present the findings in such a way that business leaders may put them into practice.

To achieve his goal, Craggs posed the question about lessons learned to several dozen leaders from business, academia, social enterprises, philosophy, journalism, politics and medicine – from the smallest start-up to the largest enterprise. What he uncovered were powerful new insights, and his findings are set out thoughtfully in this book.

Andy Craggs has over 30 years of experience in leadership and business consulting. A director of executive education at London Business School, he has previously worked for Dow Jones, Walt Disney and Sony, and now delivers leadership, change and executive coaching programmes for companies including Apple, BBC, ING Bank, Dyson and Novartis. Thus, this is not a business resilience textbook per se (readers looking for ways to apply the latest ISO will not find guidance here).

That said, I would argue that a ‘change mindset’ is a ‘resilience mindset’, and so for the resilience professional looking for a fresh take on the lessons learned discussion, The Change Mindset is sure to inspire.

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