HDI Global launches remote risk survey app

Industrial insurer HDI Global has created a new solution for virtual risk surveys and processes.

Created with HDI Risk Consulting, the HRC Remote App is certified ISO/IEC 27001 compliant to ensure that appropriate data protection and security requirements are met.

The new Remote App facilitates virtual risk surveys for HDI customers without the need to deploy physical staff to the field, enabling continuous risk assessment work to be carried out amid health emergencies such as pandemics, or crises such as political unrest.

The tool allows the HRC risk engineers to remotely perform on-site surveys using the camera and audio features of a typical mobile device or data glasses. By connecting via our platform, the risk engineers can see what the customer sees and guide them appropriately even when not physically there, while combining engineering expertise with remote support based on augmented reality.

"Building long-term relationships with our customers by strengthening personal contacts and providing tailor-made consulting and support solutions remains a top priority for us," said Oliver U. Vogel of HDI Risk Consulting. "The remote survey option is not intended in any way to replace on-site inspections, but rather to complement them as an additional service."

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