Axa extends video claims to commercial property

Axa UK is to expand its use of live video from household to commercial property claims following the renewal of its contract with software provider Verisk.

The ClaimXperience app is already being used by Axa’s household customers for escape of water claims. The claims handler can record the video or take stills and then evaluate the damage immediately and offer a cash settlement.

ClaimXperience is part of Verisk’s Xactware portfolio, which provides a single platform for the validation and settlement of building damage claims.

The five-year renewal also includes claims estimation tool Xactimate which will be offered to Axa’s suppliers enabling them to utilise data on materials and rates. They will also be able to use the ClaimXperience app to upload supporting images and documents.

Lee Nicholls, Axa’s supply chain manager commented: “With our building supply chain using the same tools as us, it will help remove frictional waste in our processes and improve collaboration through transparency.”

    Share Story:

YOU MIGHT ALSO LIKE


The Future of Risk & Resilience with AI & Data
CLDigital's Co-Founder, Tejas Katwala, joins CIR Magazine to discuss how CLDigital is transforming enterprise risk and resilience. By integrating business processes, AI and data-centric strategies, organisations can move beyond compliance to proactive risk management – simplifying operations, strengthening resilience, and driving business performance. Listen now to explore the future of intelligent risk management.

Investec is disrupting premium finance – Podcast
Investec made waves in entering the premium finance market, where listening and evolving in response to brokers made a real difference.

Advertisement