Axa UK is to expand its use of live video from household to commercial property claims following the renewal of its contract with software provider Verisk.
The ClaimXperience app is already being used by Axa’s household customers for escape of water claims. The claims handler can record the video or take stills and then evaluate the damage immediately and offer a cash settlement.
ClaimXperience is part of Verisk’s Xactware portfolio, which provides a single platform for the validation and settlement of building damage claims.
The five-year renewal also includes claims estimation tool Xactimate which will be offered to Axa’s suppliers enabling them to utilise data on materials and rates. They will also be able to use the ClaimXperience app to upload supporting images and documents.
Lee Nicholls, Axa’s supply chain manager commented: “With our building supply chain using the same tools as us, it will help remove frictional waste in our processes and improve collaboration through transparency.”
Latest News
-
BSI: Businesses don’t understand implications of net zero
-
HSE to increase COVID-secure spot checks
-
VIEW: Trade credit weaknesses remain despite government scheme
-
Government moves to increase pressure on late payers
-
2021 Predictions: Cyber carriers will become more selective
-
Flying taxis on horizon as Sompo and Flock join forces
Are property insurers ready for timber
The Structural Timber Association is gearing up to help all stakeholders in the construction supply chain to fully appreciate the advantages of building in timber, how to deliver such projects and most importantly to understand and manage the risks.
The changing face of BC and WAR
The working environment has changed quite dramatically for many over the last six months. With social distancing and the rise of homeworking, it is not just how businesses operate that has changed, but also how they recover. In this podcast we discuss some of the challenges created by the quick shift to home working, why the office may not have seen its last days and how the current environment can impact the ability of a business to recover.
© 2019 Perspective Publishing Privacy & Cookies
Recent Stories