WELCOME

CIR Roundtable: Operational Resilience in a Post-Pandemic World
in association with Sungard Availability Services

Wednesday 15 September 2021

Roundtable starts: 14:00 (UK time)

Roundtable ends: 15:10 (UK time)

Hosted on Zoom

Agenda

There has been much speculation about what the world will be like after the pandemic, but what effects have the last 18 months had on businesses and their approach to resilience?

The future for many businesses now looks like it will involve a hybrid-working strategy, which has a knock-on effect not only for real-estate and finding more cost-effective and flexible ways of giving staff collaborative space, but also IT Disaster Recovery and ensuring effective communication in a crisis.

With managing dispersed workforces now looking like becoming the norm, this adds another level of complexity to overall operational resilience and ensuring key customer services can still be delivered in a crisis. This has come into sharper focus recently with a notable increase in cyber attacks, especially those involving ransomware. Many organisations are now having to review their crisis response in this new environment.

During this 70-minute discussion session, we’ll look to understand how businesses are tackling some key areas including:
- How flexible workspace options can aid a hybrid working strategy, to help achieve the right balance between remote and office working.
- The ongoing security risks and challenges from remote working
- The continued relevance of a resilient mindset in both day-to-day operations and in a recovery situation: horizon scanning, crisis leadership and communications, business continuity and disaster recovery
- Managing the growing risk of ransomware attacks and what to do if you become a victim.

Presenters on the day include:
Chris Butler, Principal Consultant, Risk, Resilience & Security, Sungard Availability Services
Tom Holloway, Principal Resilience Consultant, Sungard Availability Services
Pat Morley, UK Service Delivery Director, Sungard Availability Services
Deborah Ritchie, Editor, CIR Magazine

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