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Willis North America has announced the appointment of Jeff Elliott as director of operations.

In this newly created role, Elliott will take charge of refining Willis North America’s target operating model and oversee its major technology initiatives.

Elliott will report to Todd Jones, president, Willis North America. Commenting on Elliott’s appointment, Jones said, “Jeff brings outstanding credentials to this role and has a strong track record of delivering operational expertise to the financial services sector. His appointment reflects Willis’ commitment to the deployment of new technology initiatives to achieve better efficiencies.”

Prior to joining Willis, Elliott served as senior vice-president, outsourcing and offshoring for the wealth, brokerage and retirement group at Wells Fargo. His background also includes management roles at Wachovia Corporation and Wachovia Securities. He will be based in Charlotte, NC.

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