Lloyd’s is to ramp up its claims division by recruiting and training 50 claims professionals over the next five years.
Lloyd's head of claims, Kent Chaplin, commented: “The programme will promote claims as a recognised profession in the market, and will develop future talent in a field of insurance that is essential to our competitive success.
“Claims is an extremely important side of insurance for the policyholder – it’s the shop front. With that in mind, it’s imperative that we have the best and brightest people working in the field.”
”This has been set up in direct response to concerns from managing agents that they may soon be facing a skills shortage in the area,” Chaplin said.
He points out that the majority of their managing agents reported less than satisfactory quality from among new candidates, a challenge he hopes to address with the new programme.
The programme, consisting of a 12 month rolling intake, will combine formal training in claims specific subjects, case studies and practical placements at Lloyd’s, broking firms, managing agents and law firms, all underpinned by ongoing professional examinations.
The first group of market practitioners will join early next year and the initial graduate intake will follow in the autumn.
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