SLA exposure highlighted as major operational risk for datacentres
Service level agreement exposure is among the key operational risks facing datacentres, according to a new report from Parametrix. In its latest whitepaper An Introduction to Data Centre SLAs: Key Terms, Financial Risk and Underwriting Implications, the firm estimates that even short outages can create significant financial impact. For instance, it calculates that a 45-minute outage at a 100MW datacentre with US$144m in annual rent could result in a US$24m service credit loss.