ACE Group has today launched a dedicated UK helpline and website, offering professional legal advice free of charge to its directors and officers (D&O) and employment practices liability (EPL) insurance customers.

The helpline is designed to prevent claims developing and to reduce the time and cost spent managing them when they do. ACE is making the helpline and website available to all individual and business customers that currently have an ACE D&O or EPL policy in place.

ACE is partnering with UK-based law firm, Gateley to ensure that clients have easy access to a team of qualified and experienced solicitors via the helpline. Gateley solicitors can advise on the legal aspects and considerations surrounding D&O and EPL regulation, both before and during a claim. Use of the service and the advice provided is optional and has no effect on a client’s policy.

Simon Million, UK & Ireland D&O Manager for ACE, comments: “ACE believes prevention is better than cure. By providing concise and practical guidance on day-to-day legal issues, our helpline offers clients proactive support in advance of any claim. The service is designed to help our clients better mitigate disputes and manage the often significant expense of defending claims. Uniquely, all advice given is non-obligatory, so it is up to the client whether or not they choose to implement it.”

Sarah Garth, employment partner at Gateley, comments: "UK employment law has become increasingly complex. The number of employment tribunal claims has risen by 60% over the last six years alone. This affects companies of all sizes and Gateley offers the expertise and insight to help businesses limit their risk exposure and reduce claims. Our team of experienced practitioners prides itself on offering advice, which is clear and commercially-focused.”

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