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Established 1996
Wednesday 18 July 2018


Arc Legal launches personal cyber policy

Written by staff reporter

Arc Legal Assistance has launched a dedicated Personal Cyber Support policy providing household insurance customers with access to support, restoration services and cover for cyber attacks.

Designed to provide immediate assistance for individuals and families in the event of a cyber attack on personal electronic devices, cover can be either embedded in an underlying home insurance policy or provided as part of a legal expenses insurance (LEI) policy. Cover is underwritten by AmTrust Europe.

The Personal Cyber Support product provides crisis response and incident management cover, offering immediate assistance following a cyber attack; as well as restoration cover to reinstate the customer’s devices to their original state before an attack and reimbursement of credit monitoring costs if the customer signs up to a monitoring facility. Legal costs are also provided for disputes relating to personal identity fraud and social media defamation. Around the clock cyber support, legal and counselling helplines and online support services are also offered.

The average number of internet-connected devices per household is now over eight and, according to the Office for National Statistics, nearly 42 million UK adults access the internet every day.

Commercial development manager of Arc Legal, James Waddy, notes that personal cyber products in the UK market have predominately focused on high net worth customers, but that the need for such cover is more widespread. "We have developed an assistance-led, affordable option for a more general customer base that does not simply replicate these products but supports the customer to provide practical assistance and deal with the real risks they face," he adds.

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